TCO: Una definizione (2)

3. Staffing Costs
3.1 Project management
3.2 Systems engineering/development
3.3 Systems administration
(a) Vendor management
3.4 Other administration
(a) Purchasing
(b) Other
3.5 Training
4. De-installation and Disposal

B. Indirect Costs
1. Support Costs
1.1 Peer support
1.2 Casual learning
1.3 Formal training
1.4 Application development
1.5 Futz factor
2. Downtime

Copyright AIB 2004-12-22, ultimo aggiornamento 2005-01-30 a cura di Vanni Bertini e Nicola Benvenuti
URL: http://www.aib.it/aib/sezioni/toscana/conf/co41122/dozza/text.html

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