TCO: Una definizione (1)

A. Direct Costs
1. Software and Hardware
1.1 Software
(a) Purchase price
(b) Upgrades and additions
(c) Intellectual property/licensing fees
1.2 Hardware
(a) Purchase price
(b) Upgrades and additions
2. Support Costs
2.1 Internal
(a) Installation and set-up
(b) Maintenance
(c) Troubleshooting
(d) Support tools (e.g., books, publications)
2.2 External
(a) Installation and set-up
(b) Maintenance
(c) Troubleshooting

Copyright AIB 2004-12-22, ultimo aggiornamento 2005-01-30 a cura di Vanni Bertini e Nicola Benvenuti
URL: http://www.aib.it/aib/sezioni/toscana/conf/co41122/dozza/text.html

AIB-WEB | Sezioni regionali | Toscana | Convegni | Iniziativa sul software libero